There’s never a good time for your hot water system to fail, but there is a way to have peace of mind knowing you can rely on consistent, dependable hot water whenever you need it.

Get your Hot Water Health Check now with these great deals:
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The truth is that most hot water system failures don’t happen overnight. They build up quietly over time, with small warning signs that often go unnoticed, until it’s too late.
Don’t wait for a cold shower or a costly emergency to act.
- Stay ahead with a professional check
- Avoid unexpected breakdowns
- Protect your home from potential damage
If your hot water system is over 8 years old, it could already be at risk.
Wear and tear on valves, internal corrosion, pressure issues, and minor leaks can all develop without obvious signs. Left unchecked, these issues can lead to:
- Sudden system failure
- Expensive emergency repairs
- Water damage to walls, floors, and surrounding areas
- Complete system replacement at the worst possible time
Just as importantly, older systems may no longer meet current safety and compliance requirements.
Modern regulations require critical safety components, like a Temperature and Pressure Relief Valve (TPRV), to be properly installed, tested, and functioning. This valve is designed to automatically release excess pressure or temperature to prevent dangerous build-up and must meet Australian Standard AS 1357.
For internally located systems, compliant drip trays are also essential. These trays must be made from non-corrosive materials, correctly sized to catch potential leaks, and connected to proper drainage to prevent water damage. Without these safeguards in place, or if they’ve deteriorated over time, the risk to your property increases significantly.
A Simple Check That Can Save You Thousands
At Thoroughgood Plumbing, we’ve introduced our Hot Water Health Check to help homeowners stay ahead of problems, before they become costly emergencies.
It’s a straightforward, affordable way to assess the condition of your system and give you peace of mind.
What’s Included?
Free Visual Inspection* (2–3 minutes)
When we’re already on site for a general plumbing visit, we’ll conduct a quick visual check of your hot water system at no cost.
This allows us to spot any obvious issues or early warning signs.
* If any repairs are needed, we’ll provide a clear quote, and a separate visit can be booked to complete the work. Commercial installations and large residential installations not included.
Hot Water Health Check Add-On* $54
When we’re already on site for a general plumbing visit, you can upgrade to our full system health check, which includes:
- Temperature pressure relief valve inspection & flush
- General condition assessment
- Installation and compliance check
- Leak & valve inspection
- Cylinder temperature & pressure check
- Installation & compliance check
- Basic lifespan guidance report
It’s a small investment that can help prevent major problems down the track.
* If any repairs are needed, we’ll provide a clear quote, and a separate visit can be booked to complete the work. Commercial installations and large residential installations not included.
Standalone Hot Water Health Check* $164
Not due for a plumbing visit? No problem.
You can book a dedicated inspection, which includes travel to site, a full system check, a detailed report, and clear recommendations. The full system check includes:
- Temperature pressure relief valve inspection & flush
- General condition assessment
- Leak & valve inspection
- Cylinder temperature & pressure check
- Installation & compliance check
- Basic lifespan guidance report
* If any repairs are needed, we’ll provide a clear quote, and a separate visit can be booked to complete the work. Commercial installations and large residential installations not included.
Hot water isn’t just a convenience; it’s part of your daily routine.
When it fails, it disrupts your household, adds stress, and often leads to unexpected expenses. And if a leak turns into flooding, the financial impact can escalate quickly.
A proactive check gives you clarity. You’ll know exactly where your system stands, and what to expect moving forward.
No Surprises, Just Clear Advice
If we identify any faults or risks during your inspection, we’ll walk you through your options on the spot.
Whether it’s a simple repair, preventative maintenance, or planning for a future replacement, you’ll have the information you need to make the right decision without pressure.
What Our Customers Say on Google
Fantastic - I couldn't recommend Brent and Thoroughgood Plumbing more highly!
Brent and the Thoroughgood team were highly professional and provided excellent service and advice throughout the replacement of our hot water system. Their service included the removal of the old hot water system (in our case from a tricky location on a raised, deteriorating platform off the ground). Skilled, knowledgeable and a pleasure to deal with. Thanks team!
We had a major issue with our hot water system hence resulted in no hot water over the weekend in the middle of winter.
I am delighted with the outstanding service & how prompt Thoroughgood Professional Plumbing Service responded to ensure this was all resolved for us to ensure hot water.
Adrian was outstanding & thorough, so polite & very professional. Thank you to Adrian & to the Team. Much appreciated.
Quality outfit. Luke was on-time, polite, and did brilliant job installing a new hot water system and changing some of our taps. Top bloke.
Amazing plumbers. Great service, swift responses, all round great company to deal with.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Fantastic service. Replace my hot water service at short notice. They did a great tidy job.
Thanks folks for a fast, friendly and efficient service with no overcharging. Replaced hot water service with difficult access as well. Will not hesitate to use Thoroughgood Plumbing again!
Thoroughgood plumbing was exceptional through every process. Assessing, quoting and then the install of a new hot water system in a very timely manner.
Professional, informative and skilled staff Frazer and Tara who ensured area and surrounding garden were cleaned up better than they found it. Was refreshing to see a female in the plumbing industry.
Will be using and referring them in the future.

Book Your Hot Water Health Check
Don’t wait for a cold shower or a costly emergency to act.
If your system is over 8 years old, or you just want peace of mind, ask about our Hot Water Health Check next time we’re onsite, or book a standalone visit today.
Because when it comes to your home, prevention is always better (and cheaper) than repair.




